Job Listings

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

This position is responsible for managing the customer service outsource vendor(s), the knowledge platform for the Wireless Care Support team, and the development of agents and leaders in the C Spire internal Wireless Care customer service department. They will do this through holding the outsource vendor accountable for achieving and exceeding results.  Serves as a back-up to the Manager, Wireless Support Tier 1.  Must be obsessively passionate about the growth and development of our employees. Passionately committed to excellence. Assistant Manager is responsible for supervising team leaders and outsource sites(s) to ensuring we meet/preferably exceed KPIs including but not limited to NPS, Attendance, Employee retention, AHT/Productivity, call elimination, automation, Churn, Contacts as a % of Customers, etc.  The other major responsibility is to maintain the C Spire knowledgebase and all documentation and help oversee updates to the team to maximize ability to resolve contacts the first time and provide all knowledge needed within the Wireless Customer Care department to service customers. Assistant Manager must have strong critical thinking skills and be open to change and continuous improvement of themselves as well as their team, via feedback coaching, completion of online or in-person learnings and staying on top of the continuous technology enhancements that take place.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

  Job will consist of but not be limited to running underground drops via machines or in some cases hand digging when required from vault to customers residence. 

Responsibilities within the financial reporting process include performing month-end close procedures, financial statement preparation and analysis, reconciliation of accounts, external audit coordination and GAAP implementations and research.

We are seeking a skilled and experienced Collaboration Architect to join our dynamic team. As a Collaboration Architect, you will play a critical role in designing, implementing, and optimizing cutting-edge collaboration solutions using Cisco Webex technologies. Your expertise will drive the development of innovative communication and collaboration strategies that enhance productivity, efficiency, and connectivity within our organization.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

We are seeking a highly organized and personable individual to join our team as a full-time Receptionist at C Spire. The ideal candidate will be the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming atmosphere. The Receptionist will handle various administrative tasks efficiently and effectively, contributing to the smooth operation of our office.

The Inside Sales Specialist’s main purpose is to assist the Commercial and Select Sales teams so that they can utilize their time and abilities to maximize sales opportunities. An Inside Sales Specialist ensures all needs and requests are met efficiently and accurately and will need to build a positive relationship with the sales team, other internal teams (ordering, billing, etc.), vendors and customers.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

The position of Junior Customer Experience Analyst PT is a part-time position responsible for completing analytical research, identifying opportunities, and making recommendations on improving existing and building new customer journeys and experiences. This position will focus on experiences that differentiate, simplify, and modernize the customer experience while building customer advocacy and profitable efficiencies for each of our diversified lines of business (wireless, home, business). This position will require a creative and critical thinking team player who can work with other individuals on a team.

The ERP Analyst is responsible for developing and supporting solutions for the various financial systems used by the organization.   *This position is available as an ERP Analyst I, II, Senior depending on experience*

*This position can be filled as a I, II, or III depending on skills and experience*   The Network Engineer, Broadband role will work closely with the Broadband Network Operations colleagues, and other departments. Potential candidates should reflect a basic understanding of IP technologies, Layer 2 and Layer 3 transport PON and CMTS technologies.

Every team member of C Spire is charged with bringing our strategic vision of personalized wireless to life.  Work in the IT Infrastructure department to provide and maintain highly specialized solutions for C Spire’s internal public and private clouds, and our commercial data center and cloud services.  Perform a variety of administrative and technical work using defined standards, constraints and system requirements to manage the infrastructure of the corporate enterprise including security, planning, designing, maintaining, troubleshooting, performance tuning, upgrading and system management in production, test, and development environments

Please note: This position may be filled as a Nocc Technician, Level I, II or III depending on experience.   At C Spire, we are customer inspired.   Every C Spire team member is charged with delivering a world class experience to every customer.   Every C Spire team member is charged with living the brand.  The NOCC is responsible for continuous maintenance and surveillance of the C Spire fiber, wireless, IP, and broadband telecommunications networks.

The Services Engineer, Subscriber PCRF support all aspects of the environment (hardware, OS, application) and provides system administration, operational support, problem resolution, hardware and software installations and upgrades as required.

Cyber Security Analysts perform a variety of complex administrative, technical, advisory, and project management work in the Office of Cyber Security ensuring overall systems security in our private and commercial cloud services. They design and implement security controls to protect C Spire assets from cyber-attacks. They also help develop organization wide best practices for cyber security, monitor for security issues, and document security issues identified. This role supports our governance, risk, and compliance efforts by performing cyber security control reviews or security audits and performing technical security assessments (e.g., vulnerability analysis, penetration testing, and application testing).

At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will install, test, turn up and troubleshoot home services in residential environments

***This position will require day and night availability for scheduling***   We are looking for a competent Help Desk Technician to provide fast and useful technical assistance on phone services, video, internet, and security systems for both residential and business clients. You will answer queries via phone and email on basic technical issues and offer solutions. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult situations. The goal is to create value for clients that will help preserve the company’s reputation and business. Customer care is our priority.