Job Listings

The Discovery Administrator – ServiceNow Platform will be responsible for the day-to-day administration of ServiceNow Discovery. The individual is ultimately accountable for the configuration and maintenance of the ServiceNow Discovery processes and infrastructure. In addition, this individual will work with a variety of departments throughout the organization representing the center of excellence of the ServiceNow Platform team. This position is responsible for identifying and managing key targeted areas for continuous improvement.

The Software Application Tester is responsible for creating and executing comprehensive test plans to ensure system specifications are functioning as intended. This position will be involved in making sure that the functional and technical requirements of software changes are followed and implemented as expected. This role will be responsible for creating, maintaining, and adjusting any testing environment needs and will be responsible for making sure that work is ready for production ahead of each Release.    

The UX Developer will work in a cross-functional and highly collaborative team of developers, UX designers and marketing team members to design modern user experiences across C Spire’s multiple digital platforms. Candidates must be knowledgeable of experience design with a strong background in graphic design and web design. Must be able to implement industry best practices for both web design and front-end web development. Should be comfortable solving UI/UX design challenges for large scale and small scale responsive web-based projects and marketing campaigns in a fast pace environment. Experience with enterprise eCommerce solutions a plus.   This position is available as an UX Developer I, UX Developer II, or UX Developer III; depending on experience.

The CSB Process Analyst will assess IT related business requirements and give evidence-based suggestions to support process changes and automation in CSB’s existing and upcoming systems and applications. They will be a liaison between management teams and IT engineers to monitor company performance, map processes, and discover and resolve internal system inefficiencies.   This role requires a combination of technical knowledge, analytical thinking, and effective communication to drive continuous improvement and efficiency in IT processes. 

C Spire Business is a leading Managed Service Provider (MSP) specializing in cloud solutions. We are seeking a talented and experienced Cloud Architect to join our team and lead the design and maintenance of a multi-tenant managed public cloud infrastructure. As a key member of our team, you will work closely with our clients to ensure the successful utilization of cloud services, with a primary focus on AWS and Azure.

The Senior Systems Engineer position is responsible for engineering, consulting, and support related to the networking, collaboration, and security products and services that are offered through our Enterprise portfolio. The position performs consulting and engineering services to ensure that our customer’s technology systems function efficiently and securely to meet their information technology needs. They must be hardworking, honest, possess a love of technology, and desire to be part of a great team. They must have the ability to manage themselves, work with customers, and handle multiple projects. This role requires constant training. The applicant should be a self-motivated learner that can quickly assimilate new information and tools into his or her repertoire of knowledge and apply it to new situations.

As we rapidly diversify our business solutions, a new Pre-Sales Engineer will have an opportunity to join an elite team and play a pivotal role at the center of a new patent-pending software solution backed by Cisco. The Pre-Sales Engineer serves as the primary technical partner for a national account manager. This Engineer will work with the sales team and prospective clients to determine technical requirements and conceptualize the network design required to fulfill the Passport solution being considered. The Pre-Sales Engineer is also responsible for ensuring all technical information required is communicated into an order. You will conduct pre-sales demos and play a part in training the sales and customer service teams on the Passport.

Every team member of the C Spire Crew is charged with bringing our strategic vision of being and becoming known as the BEST in our industry(s) to life. Work with Network Managers across multiple departments to provide and maintain highly specialized information technology solutions. In a senior level position, serve as liaison between end users and Network resources.   Elicit, analyze and document the business needs of project stakeholders in developing detailed business requirements for new and existing systems and/or network elements. Use communication, analytical and problem-solving skills during the system development life cycle to maximize the benefit of Network systems and company resources.

The End User Support Specialist will serve as the IT Department frontline support for all systems by responding to Help Desk requests and providing timely solutions. Provide on-site and remote troubleshooting and technical support which includes network connectivity, PC hardware, software, peripheral configuration, and applications for all areas of the company including Corporate Offices, Support Operations, and Retail Stores.

Every team member of the C Spire Team is charged with bringing our strategic vision of Diversified Technology to life. Work in the IT department in Applications Development, Billing Operations to provide and maintain highly specialized information technology solutions. In an entry-level position, perform a variety of technical work in the development of new software applications including analysis, coding, testing, debugging, and documenting as well as support of current applications and systems.

This role will be a member of a team managing and supporting IT infrastructure and applications for our partners. This is a challenging position requiring the development of advanced technical skills, experience, communication, and critical thinking. Our goal is to create an exceptional customer experience. The Network Support team is a group of team players that can administer and troubleshoot all aspects of a client’s network environment. We are currently seeking a team player with some Networking experience with the desire to grow and learn other areas. They will be responsible for maintaining primarily customer infrastructure including but not limited to routers, firewalls, switches, VPNs, load balancing systems, and enterprise wireless. Expected to be able to do the following: Provide incident resolution and problem determination, have knowledge of basic networking troubleshooting and management, execute hardware and software installations, and performance tuning and recovery. Expected to develop and maintain skills in data center design standards, communications technology best practices and security processes.

***This position is available to be filled in the following locations: Mississippi, Tennessee, Alabama***   Every team member of C Spire is charged with bringing our strategic vision of personalized wireless to life.  Work in the IT Infrastructure department to provide and maintain highly specialized solutions for C Spire’s internal public and private clouds, and our commercial data center and cloud services.  Perform a variety of administrative and technical work using defined standards, constraints and system requirements to manage the infrastructure of the corporate enterprise including security, planning, designing, maintaining, troubleshooting, performance tuning, upgrading and system management in production, test, and development environments.  

As a Business Intelligence Administrator at C Spire, you will support the development of cutting edge data warehouse and data pipeline solutions. You will be developing data pipelines, managing the data warehouse infrastructure (including access, grants, database upgrades, etc.), assisting in data mining and modeling for the data warehouse. You will support our various customers by providing reliable, scalable, and performant data pipelines to ensure timely data delivery for reporting, dashboarding, and insights. You will utilize SQL skills to write and assist others to gather the needed information from the data warehouse. In addition, this position requires the candidate to provide upper-tier functions including troubleshooting, performance tuning, upgrades and systems management in production and test environments.   *This position is available as a Business Intelligence Administrator II, III, or Senior Business Intelligence Administrator depending on experience.*

Responsible for the installation, testing, turn up & trouble shooting of VoIP equipment and maintaining all databases associated with the VoIP product offerings. Maintain current network and equipment as well as design and implement new voice offerings. Be proficient in VOIP and TDM voice services.

The Data Analyst, CSB is expected to work with and support the demand for data and information by business users, business analysts, and decision makers. Responsibilities include data analysis, generating dashboards, data visualizations, reports, datasets, and information for end-users using SQL or other data extraction tools, reporting tools, or data visualization tools. Analyze data to aid in addressing complex business problems and issues. Construct models, strategic and tactical plans based on data analysis.

*This position can be filled as a I, II, or III depending on skills and experience*   The Network Engineer, Broadband role will work closely with the Broadband Network Operations colleagues, and other departments. Potential candidates should reflect a basic understanding of IP technologies, Layer 2 and Layer 3 transport PON and CMTS technologies.

Every team member of the C Spire Crew is charged with bringing our strategic vision of personalized wireless to life. The IP Services Infrastructure team is responsible for supporting C Spire’s networks for Mobility and Managed WAN, its associated infrastructure, and dependent systems. This team plays a critical role in ensuring the health of our C Spire Wireless and C Spire Business operations. By responding to new operational needs, determining and eliminating the root causes of problems, and working closely with internal teams and external vendors, members of the IP Services Infrastructure Team are vital to ensuring we meet our goal of being the BEST in our industry.   The Network Engineer II-IV designs, configures, and supports network solutions in a Service Provider environment, providing cellular wireless, residential, and business services to a variety of customers. The Network Engineer II-IV provides technical guidance and assistance to network engineers and administrators and participates in an on-call rotation. Candidate may be required to travel onsite to any of our multiple offices for 1-2 weeks per quarter for projects, equipment installation, team meetings, etc.   *This role can be filled as a Network Engineer, Core II, III, or IV.*

*This position can be filled as an Application Support Engineer I or II dependent on skill/experience and company needs at the time of hiring*   The Application Support Engineer is the subject matter expert on all service offerings falling under the Applications Support stack at C Spire Business. The position requires working with non-support engineering teams with an emphasis on support functions with the goal of preventing/reducing customer impact from their operations. 

*This position can be filled as an Network Support Engineer II, or III dependent on skill/experience and company needs at the time of hiring*   This role will be a member of a team managing and supporting IT infrastructure and applications for our partners. This is a challenging position requiring the development of advanced technical skills, experience, communication, and critical thinking. Our goal is to create an exceptional customer experience. The Network Support team is a group of team players that can administer and troubleshoot all aspects of a client’s Network environment. We are currently seeking a team player with extensive Networking experience with the desire to grow and learn other areas. The team is responsible for maintaining primarily customer infrastructure including, but not limited to: routers, firewalls, switches, VPNs, load balancing systems, and enterprise wireless. Network Engineers will be expected to provide network diagrams, incident resolution and problem determination, document methodologies, execute hardware and software installations, performance tuning and recovery. 

At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. The primary responsibility of the Technician, Field Construction is to provide general labor to assist in various Outside Plant Construction scenarios.   NOTE: This position may be filled as a Construction Technician I, II or III depending on level of experience