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The Retention Specialist is responsible for churn reduction, churn elimination, and customer retention activities such as bill reviews, credit requests, disconnect requests & root cause analysis/resolution. This role requires exceptional attention to detail, and the ability to create and drive accountability across the entire LOB for an improved customer experience.
“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and...
Technician, Fiber Installation team members are responsible for working closely and courteously with Residential customers. These Technicians will install, test, turn up and troubleshoot home services in residential...
Actively engaged as an employee advocate and fully committed to supporting our strategic vision to be and be known as the best in our industry. Wireless Support Specialist must be effective in identifying the technology needs for current and potential customers, and leveraging extensive product knowledge in order to effectively integrate diversified technology offerings into consumers’ lives with amazing ease and effectiveness.
***This position is available to be...
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will supervise daily installs by C Spire employees and contract employees. Supervise distribution of inventory, on time arrival to install appointments, and quality assurance for all installs. Will supervise upkeep and appearance of company vehicles, assuring best possible image in the communities we service. Also will supervise/report to manager employee image, assuring ALL employees adhere to uniform...
Field sales position responsible for acquiring new residential customers within an assigned geographic area. You will visit potential customers at their primary residence and review their current home and wireless services and preferences with the intent to convert them to C Spire services or upgrade their existing C Spire services.
This position is highly transactional with high communication demands and averages 5-6 home visits per day by appointment. In addition, high volume door to door campaigning may be required from time to time. RAEs receive leads for a specific...
Please note: This position may be filled as a Nocc Technician, Level I, II or III depending on experience, skills, and education.
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. The NOCC is responsible for continuous maintenance and surveillance of the C Spire fiber, wireless, IP, and broadband telecommunications...
Responsible for physically and systemically processing of all warehouse orders to ensure timely fulfillment according to need by date. Must use computer systems internal and/or external to execute appropriate inventory transactions. Communications, problem solving, teamwork, housekeeping and safety are all key areas of this position.
“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team...
As the Operations Manager for our Home Services department, you will play a critical role in driving the department's long-term success. You will be responsible for developing and implementing strategies to support our departmental goals, optimize profitability, and maximize efficiency. Your primary focus will be on coordinating between different teams, assessing departmental budgets, and identifying opportunities for growth and improvement.
“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is...
Primary responsibilities will be to perform fact based financial analyses on all aspects of the company that are timely, accurate and clearly presented to management for review.
C Spire Home is a consumer field organization responsible for driving sales by securing marketing contracts with owners and developers of apartment, condo, and single-family homes within the C Spire service footprint. These partnerships enable us to market and grow strategic consumer products and services in these communities. C Spire's Home line-of-business is currently looking to fill an Account Manager, MDU (Multi-dwelling Unit) sales position. The successful candidate will be responsible for driving growth of C Spire’s strategic consumer products (Video, Internet, Voice) at specific locations where C Spire has contractual marketing relationships. This position requires strong sales and...
C Spire Home is a consumer field organization responsible for driving sales by securing marketing contracts with owners and developers of apartment, condo, and single-family homes within the C Spire service footprint. These partnerships enable us to market and grow strategic consumer products and services in these communities. C Spire's Home line-of-business is currently looking to fill an Account Manager, MDU (Multi-dwelling Unit) sales position. The successful candidate will be responsible for driving growth of C Spire’s strategic consumer products (Video, Internet, Voice) at specific locations where C Spire has contractual marketing relationships. This position requires strong sales and...
This role may be filled as a Level I, II, or III depending on experience.
Every team member of the C Spire Team is charged with bringing our strategic vision of Diversified Technology to life.
The Staff accountant, Fixed Assets is responsible for ensuring that fixed asset/construction accounting transactions including: additions, retirements, transfers, impairments and depreciation are recorded timely, accurately and in accordance with GAAP.
“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there...
Responsible for the installation, testing, turn up & troubleshooting of VoIP equipment and maintaining all databases associated with the VoIP product offerings. Maintain current network and equipment as well as design and implement new voice offerings. Be proficient in VoIP and TDM voice services.
Responsibilities within the financial reporting process include performing month-end close procedures, financial statement preparation and analysis, reconciliation of accounts, external audit coordination and GAAP implementations and research.
The Services Engineer, Subscriber PCRF support all aspects of the environment (hardware, OS, application) and provides system administration, operational support, problem resolution, hardware and software installations and upgrades as required.
Cyber Security Analysts perform a variety of complex administrative, technical, advisory, and project management work in the Office of Cyber Security ensuring overall systems security in our private and commercial cloud services. They design and implement security controls to protect C Spire assets from cyber-attacks. They also help develop organization wide best practices for cyber security, monitor for security issues, and document security issues identified.
This role supports our governance, risk, and compliance efforts by performing cyber security control reviews or...
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. The primary responsibility of the Technician, Field Construction is to provide general labor to assist in various Outside Plant Construction scenarios.
NOTE: This position may be filled as a Construction Technician I, II or III depending on...
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand.
Every team member of the C Spire Team is charged with bringing our strategic vision of Diversified Technology to life.
Work in the software development department in Applications Development, Billing Operations to provide and...