Job Listings

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

  “Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have: - A relentless obsession to be the best in our industry - A winner mentality determined to outsmart and outdo competitors - A single-minded commitment to unbeatable customer experiences - An unapologetic passion for innovation and technology - An uncompromising drive toward continuous improvement - A steadfast devotion to doing the right thing the right way - A deep-seated dedication to accountability and ownership

This position is responsible for managing the customer service outsource vendor(s), the knowledge platform for the Wireless Care Support team, and the development of agents and leaders in the C Spire internal Wireless Care customer service department. They will do this through holding the outsource vendor accountable for achieving and exceeding results.  Serves as a back-up to the Manager, Wireless Support Tier 1.  Must be obsessively passionate about the growth and development of our employees. Passionately committed to excellence. Assistant Manager is responsible for supervising team leaders and outsource sites(s) to ensuring we meet/preferably exceed KPIs including but not limited to NPS, Attendance, Employee retention, AHT/Productivity, call elimination, automation, Churn, Contacts as a % of Customers, etc.  The other major responsibility is to maintain the C Spire knowledgebase and all documentation and help oversee updates to the team to maximize ability to resolve contacts the first time and provide all knowledge needed within the Wireless Customer Care department to service customers. Assistant Manager must have strong critical thinking skills and be open to change and continuous improvement of themselves as well as their team, via feedback coaching, completion of online or in-person learnings and staying on top of the continuous technology enhancements that take place.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

  Job will consist of but not be limited to running underground drops via machines or in some cases hand digging when required from vault to customers residence. 

Responsibilities within the financial reporting process include performing month-end close procedures, financial statement preparation and analysis, reconciliation of accounts, external audit coordination and GAAP implementations and research.

We are seeking a skilled and experienced Collaboration Architect to join our dynamic team. As a Collaboration Architect, you will play a critical role in designing, implementing, and optimizing cutting-edge collaboration solutions using Cisco Webex technologies. Your expertise will drive the development of innovative communication and collaboration strategies that enhance productivity, efficiency, and connectivity within our organization.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

We are seeking a highly organized and personable individual to join our team as a full-time Receptionist at C Spire. The ideal candidate will be the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming atmosphere. The Receptionist will handle various administrative tasks efficiently and effectively, contributing to the smooth operation of our office.

The Inside Sales Specialist’s main purpose is to assist the Commercial and Select Sales teams so that they can utilize their time and abilities to maximize sales opportunities. An Inside Sales Specialist ensures all needs and requests are met efficiently and accurately and will need to build a positive relationship with the sales team, other internal teams (ordering, billing, etc.), vendors and customers.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

Inspiration happens here. Every team member of the C Spire Crew is charged with bringing our strategic vision. Retail Repair Technicians are responsible for the diagnostics, triage, in/out of warranty repair, and refurbishment of damaged or defective customer/company owned MAC/iOS computers and wireless equipment.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

The position of Junior Customer Experience Analyst PT is a part-time position responsible for completing analytical research, identifying opportunities, and making recommendations on improving existing and building new customer journeys and experiences. This position will focus on experiences that differentiate, simplify, and modernize the customer experience while building customer advocacy and profitable efficiencies for each of our diversified lines of business (wireless, home, business). This position will require a creative and critical thinking team player who can work with other individuals on a team.

The Sr Manager, Government Wireless Sales and Operations drives growth and manages customer retention in the SLED (State, Local, and Education) government and large business segments of C Spire’s wireless customer base. This is done through effective management of the Government and Business Wireless team, which includes sales professionals and sales engineering, direct customer relationship building and management, and identifying opportunities for operational excellence to improve internal policies, procedures, and systems. Responsible for direct employee management of sales, retention, and revenue growth for State of Mississippi agency government accounts and Mississippi local government accounts.

Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Manager, Network Operations Center is responsible for the management and coordination of the day-to-day operations and network performance issues as they rise. Manages Tier I – III Technicians to proactively identify and respond to incidents according to C Spire’s Incident Response Plan and Playbooks. Develops processes and procedures to implement data driven functional strategies.

The ERP Analyst is responsible for developing and supporting solutions for the various financial systems used by the organization.   *This position is available as an ERP Analyst I, II, Senior depending on experience*