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Job Locations US-Birmingham, AL; Ridgeland, MS | US-AL-Mobile | US-MS-Oxford
Posted Date 11 hours ago(2/20/2024 5:27 PM)
The position of CX Improvement Manager is responsible for analyzing, managing, and improving our existing customer journeys, policies, and processes in a way that simplifies and modernizes the customer experience while building customer advocacy and profitable efficiencies for each of our diversified lines of business. This position will require a team player who can work with multiple other teams and departments to bring results to fruition. This position reports to the VP, Customer Experience and Transformation.
Job ID
2024-10695
Job Locations US-Birmingham, AL; Ridgeland, MS | US-AL-Mobile | US-MS-Oxford
Posted Date 11 hours ago(2/20/2024 5:21 PM)
The position of CX Development Manager is responsible identifying, developing, and launching net new customer experiences and journeys that differentiates, simplifies, and modernizes the customer experience while building customer advocacy and profitable efficiencies for each of our diversified lines of business. This position will require a creative and critical thinking team player who can work with other individuals and departments to bring experiences to fruition. This position reports to the VP, Customer Experience and Transformation.
Job ID
2024-10694
Job Locations US-MS-Ridgeland
Posted Date 2 days ago(2/19/2024 3:09 PM)
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Manager, Network Operations Center is responsible for the management and coordination of the day-to-day operations and network performance issues as they rise. Manages Tier I – III Technicians to proactively identify and respond to incidents according to C Spire’s Incident Response Plan and Playbooks. Develops processes and procedures to implement data driven functional strategies.    
Job ID
2024-10691
Job Locations US-MS-Ridgeland
Posted Date 4 days ago(2/16/2024 5:14 PM)
Manage the activities of the Billing Operations Specialists. Has the responsibility for all aspects of billing operations including billing execution, monitoring of charges, rating, discounts, payments, taxes, and revenue assurance. Additional responsibilities include planning, design, creation, and testing for new products and discounts. Plan, organize, schedule, and control the work of staff under his/her direction.
Job ID
2024-10690
Job Locations US-Birmingham AL, Nashville TN, Mobile AL, Ridgeland MS
Posted Date 4 days ago(2/16/2024 5:01 PM)
The ERP Analyst is responsible for developing and supporting solutions for the various financial systems used by the organization.   *This position is available as an ERP Analyst I, II, Senior depending on experience*
Job ID
2024-10689
Job Locations US-Birmingham AL, Nashville TN, Mobile AL, Ridgeland MS | US-TN-Knoxville
Posted Date 7 days ago(2/14/2024 4:26 PM)
CORPORATE VISION STATEMENT: To be and become known as the best in our industry(s).   SUMMARY OF RESPONSIBILITIES: Every team member of the C Spire Crew is charged with bringing our strategic vision of personalized wireless to life. Work in the IT department in Infrastructure to provide and maintain highly specialized information technology solutions for C Spire’s private cloud services and commercial data center and cloud services. We are seeking an experienced Open Systems and Storage Security Speialist to join our team. The ideal candidate will be responsible for ensuring the security, availability, and performance of our company's enterprise open systems and storage. This role will have a primary focus on implementing and maintaining information security policies, procedures, and controls to protect the company's assets and data from internal and external threats.   This position is available as an Open Systems Security Specialist II, Open Systems Security Specialist III, and Senior Open Systems Support Specialist, depending on experience.
Job ID
2024-10683
Job Locations US-AL-Montgomery, AL; Troy, AL; Dothan, AL; Enterprise, AL
Posted Date 2 weeks ago(2/8/2024 7:51 PM)
*This position can be filled as a I, II, or III depending on skills and experience*   The Network Engineer, Broadband role will work closely with the Broadband Network Operations colleagues, and other departments. Potential candidates should reflect a basic understanding of IP technologies, Layer 2 and Layer 3 transport PON and CMTS technologies.
Job ID
2024-10677
Job Locations US-Birmingham AL, Nashville TN, Mobile AL, Ridgeland MS | US-TN-Chattanooga | US-MS-Hattiesburg | US-TN-Knoxville
Posted Date 3 weeks ago(2/2/2024 3:48 PM)
The Manager, Customer Experience Operations will directly manage a team of technical personnel working onsite at your customers’ locations, provide technical leadership, and to help ensure that end users are receiving efficient and timely technical support. The Manager, Customer Experience Operations will be instrumental in developing processes and procedures relating to the operation of Customer Experience; identification, prioritization, and resolution of end user help requests, including the monitoring, reporting, and coordination of Service Delivery functions. The Manager, Customer Experience Operations will work to ensure that end users are receiving the BEST service they have ever experienced by equipping the Customer Experience Operations Team (CXO) to be successful.
Job ID
2024-10667
Job Locations US-MS-Central
Posted Date 3 weeks ago(2/1/2024 6:05 PM)
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will install, test, turn up and troubleshoot home services in residential environments.
Job ID
2024-10666
Job Locations US-Alabama, Tennessee, Mississippi | US-Alabama, Tennessee, Mississippi
Posted Date 3 weeks ago(2/1/2024 5:59 PM)
At C Spire, we are customer inspired.   Every C Spire team member is charged with delivering a world class experience to every customer.   Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will install, test, turn up and troubleshoot home services in residential environments.
Job ID
2024-10665
Job Locations US-TN-Memphis
Posted Date 2 weeks ago(2/8/2024 4:48 PM)
Responsible for the installation, testing, turn up & trouble shooting of VoIP equipment and maintaining all databases associated with the VoIP product offerings. Maintain current network and equipment as well as design and implement new voice offerings. Be proficient in VOIP and TDM voice services.
Job ID
2024-10662
Job Locations US-MS-North | US-MS | US-MS-Oxford | US-MS-Southaven, MS; Olive Branch, MS
Posted Date 3 weeks ago(1/30/2024 4:46 PM)
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will install, test, turn up and troubleshoot home services in residential environments
Job ID
2024-10660
Job Locations US-MS-Southaven | US-MS-Southaven
Posted Date 3 weeks ago(1/30/2024 4:19 PM)
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will install, test, turn up and troubleshoot home services in residential environments
Job ID
2024-10659
Job Locations US-Alabama, Tennessee, Mississippi | US-Remote
Posted Date 4 weeks ago(1/26/2024 4:57 PM)
Every team member of C Spire is charged with bringing our strategic vision of personalized wireless to life.  Work in the IT Infrastructure department to provide and maintain highly specialized solutions for C Spire’s internal public and private clouds, and our commercial data center and cloud services.  Perform a variety of administrative and technical work using defined standards, constraints and system requirements to manage the infrastructure of the corporate enterprise including security, planning, designing, maintaining, troubleshooting, performance tuning, upgrading and system management in production, test, and development environments
Job ID
2024-10654
Job Locations US-MS-Central | US-MS-Batesville | US-MS-Clarksdale | US-MS-Cleveland | US-MS-Oxford
Posted Date 4 weeks ago(1/26/2024 11:29 AM)
Technician, Fiber Installation team members are responsible for working closely and courteously with Residential customers. These Technicians will install, test, turn up and troubleshoot home services in residential environments.    Note: This position may be filled as a level I, level II, or level III depending on experience.
Job ID
2024-10653
Job Locations US-MS-Central
Posted Date 4 weeks ago(1/26/2024 10:09 AM)
The Technician, Field Splicing performs various duties as instructed within the network with regards to outside plant construction, restoration, preventive maintenance, facility locating, customer service drops and record keeping.   Note: This may be filled as a level I, II or III depending on level of experience.
Job ID
2024-10652
Job Locations US-MS-Ridgeland
Posted Date 4 weeks ago(1/25/2024 6:12 PM)
Please note: This position may be filled as a Nocc Technician, Level I, II or III depending on experience.   At C Spire, we are customer inspired.   Every C Spire team member is charged with delivering a world class experience to every customer.   Every C Spire team member is charged with living the brand.  The NOCC is responsible for continuous maintenance and surveillance of the C Spire fiber, wireless, IP, and broadband telecommunications networks.
Job ID
2024-10651
Job Locations US-MS-Ridgeland
Posted Date 1 month ago(1/18/2024 5:27 PM)
The Services Engineer, Subcriber PCRF support all aspects of the environment (hardware, OS, application) and provides system administration, operational support, problem resolution, hardware and software installations and upgrades as required.
Job ID
2024-10640
Job Locations US-Alabama, Tennessee, Mississippi
Posted Date 1 month ago(1/16/2024 5:06 PM)
Cyber Security Analysts perform a variety of complex administrative, technical, advisory, and project management work in the Office of Cyber Security ensuring overall systems security in our private and commercial cloud services. They design and implement security controls to protect C Spire assets from cyber-attacks. They also help develop organization wide best practices for cyber security, monitor for security issues, and document security issues identified. This role supports our governance, risk, and compliance efforts by performing cyber security control reviews or security audits and performing technical security assessments (e.g., vulnerability analysis, penetration testing, and application testing).
Job ID
2024-10633
Job Locations US-AL-Foley, AL; Mobile, AL; Orange Beach, AL | US-AL-Foley, AL; Mobile, AL; Orange Beach, AL
Posted Date 1 month ago(1/11/2024 5:44 PM)
At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for working closely and courteously with Residential customers. Will install, test, turn up and troubleshoot home services in residential environments
Job ID
2024-10628

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