• Technical Trainer

    Job Locations US-MS-Ridgeland
    Posted Date 2 months ago(11/26/2018 5:32 PM)
    Job ID
    # of Openings
    Human Resources
  • Overview



    We’re looking for a Technical Trainer to help us make good things happen for other people. If you’re motivated by helping others achieve success if you like researching and planning, and if you believe training should be more about the learner than the instructor, read on! This may be your dream job! 

    The ideal candidate enjoys learning how things work and has an interest in technical subjects. This person enjoys helping others discover “the why” and “the how” behind technology. Because development and planning tasks are a large piece of successful training, the ideal candidate doesn’t mind researching and writing. The Technical Trainer will be involved in a variety of projects requiring an understanding of how I.T. technology and processes work, so the trainer needs the ability to handle several projects at one time.  

    Responsibilities include partnering with subject matter experts to identify and define training needs, research the information necessary to develop training, and create (online, instructor-led, and virtual instructor-led) training.  


    What you’ll do (Essential Functions): 

    • Serve as a consultant and a developer of training on C Spire’s technologies  

    • Create, organize, deliver, and publish training content  

    • Work on special projects 

    • Enhance the technical skills of C Spire team members through your instruction and interactions 

    • Build and maintain rapport with groups across C Spire  

    • Organize and interpret information to provide high-impact training and consultation  

    • Ensures timely delivery of all project deliverables 

    • Demonstrate a learner mindset and adaptability in a changing environment  

    • Plan, develop  and edit training videos  

    • Travel up to 15% of the time 


    The opportunity to work with a great team to do good work for others is a possibility if you meet these requirements. 


    Who you are (Requirements): 

    • You have a Bachelor’s degree with at least 4 years professional experience (required). A degree in a technical discipline is preferred

    • You have some experience training others (required)

    • You listen to, understand, and ask questions before you make decisions  

    • You have experience with SQL or Excel data visualization (desired)   

    • Your verbal and written communication skills are excellent 

    • You believe in the power of teamwork and are a team player, yet you have experience getting results through independent work  

    • You have a professional appearance and demeanor  

    • You’re organized and meet deadlines  

    • You possess technical certifications such as CCNA/P, IPEP, A+, SQL certifications, AWS, Azure, etc. (desired) 

    • You’re skilled in Office 365 programs including Word, PowerPoint, and Excel  



    Physical requirements will alternate in this position. The employee must be able to sit for long periods of time and use a computer keyboard and/or mouse while viewing a computer screen. Must be able to travel. Must be able to perform physical tasks related to the delivery of training. 


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