Project Manager

The Project Management Center of Excellence (PMCoE) Project Manager is responsible for driving the successful execution of strategic initiatives by delivering measurable project outcomes aligned with organizational goals. This role emphasizes accountability, ensuring projects are completed on time, within scope and budget, and meet quality standards to add value to the organization. Key responsibilities include defining project scope, objectives, and deliverables, and managing project plans using structured methodologies. The PMCoE Project Manager actively maintains compliance with PMO guidelines while seeking opportunities to enhance processes and tools.

Serving as the primary liaison for stakeholders, the role requires effective communication to provide progress updates, address risks, and support decision-making. Additionally, the PMCoE Project Manager fosters collaboration across cross-functional teams and executive sponsors to ensure alignment and stakeholder buy-in. Resource and budget management, risk identification, and mitigation planning are critical components of this role, ensuring efficient use of organizational assets and successful delivery of strategic priorities. Through these efforts, the PMCoE Project Manager contributes to a culture of continuous improvement and operational excellence.

“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:

• A relentless obsession to be the best in our industry
• A winner mentality determined to outsmart and outdo competitors
• A single-minded commitment to unbeatable customer experiences
• An unapologetic passion for innovation and technology
• An uncompromising drive toward continuous improvement
• A steadfast devotion to doing the right thing the right way
• A deep-seated dedication to accountability and ownership

• Focus on delivering measurable outcomes that align with C Spire’s strategic goals, with a strong emphasis on meeting or exceeding project targets.
• Drive accountability across project teams to ensure all deliverables are completed on time, meet quality standards, and add value to the organization’s overall success.
• Identify quantifiable objectives at beginning of projects and track success post-launch.
• Define project scope, objectives, and deliverables that support business goals
• Develop, manage, and execute project plans in ServiceNow SPM ensuring projects are delivered within scope, budget, timelines, and add expected value
• Ensure all projects are managed in compliance with PMO guidelines, maintaining a structured and consistent approach to project management practices while remaining flexible
• Continuously seek opportunities to improve project management processes and tools, providing feedback to the PMCoE on best practices and lessons learned.
• Conduct & apply lessons learned from post-project implementation reviews.
• Manage multiple simultaneous projects while ensure overall quality, completeness, and schedule adherence. Lead and manage project scope, change control, and action item tracking throughout the entire project lifecycle; projects differ in type, size, and complexity.
• Apply defined project management methodologies, processes, and standards; remain abreast of and share best practices and techniques to effectively plan and manage cross-functional, multi-work streamed projects. Seeks ways to apply innovative methods to improve the project management approach within the organization.
• Serve as the primary point of contact for project stakeholders, providing regular updates on progress, risks, and issues, and facilitating key decision-making processes.
• Build strong relationships with cross-functional teams and executive sponsors, ensuring alignment and buy-in throughout the project lifecycle.
• Allocate resources effectively to support project needs, monitoring and managing project budgets to ensure efficient use of financial and human capital.
• Work with stakeholders throughout the organization to secure necessary resources, adjusting project plans as necessary to align with organizational capacity and strategic priorities.
• Identify potential risks and issues early, developing and implementing mitigation plans to minimize impact on project delivery and strategic objectives.
• Conduct regular risk assessments and adjust project plans as needed to ensure project success and alignment with the PMO’s control standards.
• Perform additional duties as assigned

• Bachelor’s degree or equivalent work experience required
• Minimum 3 years project management experience preferred
• PMP certification is preferred.
• Demonstrated leadership of cross-functional teams strongly preferred.

• Strong communication, leadership, and interpersonal skills required.
• Ability to drive projects to completion.
• Experience presenting to executives and facilitating key decisions.
• Strong project planning and organizational skill a must.
• Proficiency in project management frameworks (Waterfall, Agile, or Hybrid).
• Strong analytical skills for identifying risks, dependencies, and opportunities for process improvements.
• Problem-solving and critical thinking skills a must
• ServiceNow SPM or project management software a plus
• Highly organized, adaptable, and able to perform effectively in fast-paced environment
• Expertise in building collaborative relationships across diverse teams and functions.
• Must be able to prioritize and manage multiple projects simultaneously.
• Excellent verbal and written communication skills and interpersonal skills