Network Engineer Access (I, II, or III)

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer’s lives. It’s a challenging goal, but we have a winning team that is looking to grow. 

As a Network Engineer, Access, you will be responsible for providing and maintaining specialized information technology solutions that impact our broadband and IPTV infrastructure. You will work across departments to implement and support FTTx/OLT network elements, helping ensure high network integrity and survivability while supporting end users and business stakeholders through documentation, troubleshooting, and project leadership. 

What You Will Do 

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results. 

For positions at level I, your duties would include: 

• Collaborate with departments such as Broadband Field Services, NOCC, and Call Center to support network integrity and survivability.
• Prepare accurate timelines and costs for FTTx/OLT expansion projects.
• Maintain PON combining plans and documentation of FTTx/OLT infrastructure.
• Create Visio diagrams and detailed Methods of Procedure (MOP) documents.
• Maintain accurate and timely network records.
• Schedule and test equipment/network turn-ups and manage related projects.
• Train personnel and share documentation across departments.
• Remain available for network incidents or installs 24x7 as needed.
• Support a team-based, high-performance culture.
• Perform additional duties as assigned.

For positions at level II, your duties would include: 

• Collaborate with departments such as Broadband Field Services, NOCC, and Call Center to support network integrity and survivability.
• Prepare accurate timelines and costs for FTTx/OLT expansion projects.
• Maintain PON combining plans and documentation of FTTx/OLT infrastructure.
• Create Visio diagrams and detailed Methods of Procedure (MOP) documents.
• Maintain accurate and timely network records.
• Schedule and test equipment/network turn-ups and manage related projects.
• Train personnel and share documentation across departments.
• Remain available for network incidents or installs 24x7 as needed.
• Support a team-based, high-performance culture.
• Perform additional duties as assigned.

For positions at level III, your duties would include: 

• Collaborate with departments such as Broadband Field Services, NOCC, and Call Center to support network integrity and survivability.
• Prepare accurate timelines and costs for FTTx/OLT expansion projects.
• Maintain PON combining plans and documentation of FTTx/OLT infrastructure.
• Create Visio diagrams and detailed Methods of Procedure (MOP) documents.
• Maintain accurate and timely network records.
• Schedule and test equipment/network turn-ups and manage related projects.
• Train personnel and share documentation across departments.
• Remain available for network incidents or installs 24x7 as needed.
• Support a team-based, high-performance culture.
• Perform additional duties as assigned.

This position is an exceptional introduction to network engineering, as there is plenty of room to grow and learn from outstanding individuals in the field. From Network Engineer you will have a perfect springboard into all areas of C Spire and develop robust career skills. 

What You Will Bring 

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external candidate experience. To support our network engineering team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement. 

In addition to that, we require: 

For positions at level I, we require: 

• Four-year degree in Information Sciences, Computer Science, or equivalent experience.
• Working knowledge of Layer 2.
• Proficiency in Windows, Excel, and Word.

For positions at level II, we require: 

• Four-year degree in Information Sciences, Computer Science, or equivalent experience.
• Advanced knowledge of Layer 2 networking.
• CCNA certification.
• Advanced knowledge of access technologies (xDSL, DOCSIS).
• Strong oral and written communication skills.
• Ability to operate in a complex, dynamic environment.

For positions at level III, we require: 

• Four-year degree in Information Sciences, Computer Science, or equivalent experience.
• Advanced knowledge of Layer 3 networking.
• CCNA certification.
• Advanced knowledge of xDSL, PON, and IP MPLS.
• Troubleshooting experience in xDSL/PON environments.
• Leadership potential and team influence.
• Exceptional knowledge of optical RF theory.
• Strong oral and written communication skills.
• Ability to operate in a complex, dynamic environment.

We will give special consideration to candidates who have: 

• CCNA or CCNP certifications.
• Knowledge of multicast best practices.
• Familiarity with network access and Layer 3 technologies.
• PON experience.

What You Will Gain 

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer: 

• Competitive Compensation Package
• Blue Cross Blue Shield Health Insurance
• Employee Stock Ownership Program
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• 401k Match
• Teladoc Telemedicine
• WellBeacon Wellness Program
• Paid Talent Referral Opportunities
• Tailored learning paths for every position

Physical Requirements and Working Conditions 

Must be able to sit for long periods and use computer keyboard and/or mouse while viewing computer screen. Must be willing to work a flexible schedule including both standard and differential shifts. 

*Complimentary wireless service and device available to team members in our wireless footprint.