Technician, Home Services I

At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. This position is responsible for installing coaxial cable, fiber optic cable, and related electronic components.

“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:

• A relentless obsession to be the best in our industry
• A winner mentality determined to outsmart and outdo competitors
• A single-minded commitment to unbeatable customer experiences
• An unapologetic passion for innovation and technology
• An uncompromising drive toward continuous improvement
• A steadfast devotion to doing the right thing the right way
• A deep-seated dedication to accountability and ownership

Job Specific Responsibilities:

• Install coaxial cable, fiber optic cable, and related electronic components.
• Educate customers on service features and functionality.
• Install and rearrange inside wires.
• Troubleshoot and repair communications systems, verifying all services are working correctly.
• Maintain test equipment and tool supplies for continuous use.
• Clean, maintain, stock, and secure assigned vehicle and equipment.
• Work with hand tools – manual dexterity is a must.
• Maintain a professional working attitude with co-workers and customers at all times.
• Uphold quality workmanship surpassing industry standards.
• Shows up to work on time and ready to work with a positive attitude.
• Ability to adhere to directions and completes tasks assigned.
• Ability to perform physical labor in environmental conditions.
• Ability to listen and take on additional tasks as needed.
• Participate, adhere to, and support all safety related policies, processes, and programs. Engage with your work team to ensure we achieve zero injuries. Understand that no job is so important that your safety, the safety of your crew, or public safety will be compromised. Watch for hazards and report any concerns to your supervisor or safety professional.
• Comply with Company Code of Conduct and jobsite policies.
• Perform all other actions necessary to accomplish the foregoing principal duties and accountabilities. This may require working in other crafts at levels appropriate to training and skills as requested by project supervisor.
• Perform all other job-related duties as requested by supervisor.
• Perform all work as necessary to conform to quality control guidelines.

• Excellent troubleshooting and problem-solving skills.
• Work indoors in poorly ventilated areas such as attics during extreme heat.
• Exposure to dust, dirt, noise, insects, cleaning solutions.
• Work performed near power lines and electricity.
• Ability to carry, climb and operate extension ladder
• Must have a valid driver’s license and the ability to obtain a DOTphysical certification.
• Must be at least 18 years old.
• Must be able to pass pre-employment testing (MVR, Drug screen, and Background checks).
• High School Diploma or equivalent.
• Ability to adhere to Local, State, and Federal Regulations and Company Policies.
• Ability to communicate professionally with co-workers, homeowners, and customers.
• Ability to work full-time, in an outdoor environment and in all weather conditions.
• Willingness to work both individually and in a team environment.
• Willingness to work shifts as assigned, including daily overtime, on call, and weekends when necessary.
• Fiber optic experience a plus